FAQ

We’ve gathered the questions you’re most likely to ask (and a few you probably haven’t thought of yet) - saving you from the awkward “uhh… what now?” moments.

SHOPPING INFORMATION

Are all your products genuine?

Yes, absolutely! Every smartphone, laptop, gaming console, and accessory we sell is 100% genuine and sourced from trusted suppliers. No fakes, no knock-offs — just the real deal.

We deliver across Lebanon. Most orders arrive within 0–5 business days, and we’ll keep you updated with delivery details every step of the way.

Once you place your order, you’ll get a confirmation right away. Our team then prepares your smartphones, laptops, gaming consoles, or accessories for dispatch. We’ll reach out to confirm delivery details, and your package will be on its way. Most orders arrive within a few days, so all that’s left for you to do is sit back, relax, and get excited for your new tech.

Yes! An invoice is automatically sent to your email inbox after you place your order. You can use this digital invoice as your official proof of purchase.

PAYMENT INFORMATION

What payment methods do you accept?

We mainly offer Cash on Delivery (COD) for your convenience. Just pay when your order arrives — simple and secure.

Yes, we accept credit card payments upon request. Please note there’s a small 4% processing fee added to cover bank charges.

Yes, Cash on Delivery is available across Lebanon.

Of course. You’ll receive an invoice by email after placing your order, and your delivery receipt serves as confirmation of payment.